Shipping policy

Shipping Policy

Last Updated: June 15, 2026

Thank you for shopping with Zaevixa. We are committed to providing a smooth and reliable shipping experience for our customers worldwide.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Processing times may vary during periods of high demand.

2. Shipping Times

Estimated delivery times are as follows:

*United States: 5–15 business days
*Canada: 7–20 business days
*United Kingdom: 7–15 business days
*Australia: 7–20 business days
Other International Destinations: 10–25 business days

Please note that delivery times are estimates only and may vary due to customs procedures, carrier delays, weather conditions, or other factors beyond our control.

3. Order Tracking

Once your order has been shipped, a confirmation email containing tracking information will be sent to you. Tracking information may take up to 48 hours to become available.

4. Shipping Delays

While we strive to ensure timely delivery, Zaevixa cannot guarantee exact delivery dates and is not responsible for delays caused by shipping carriers, customs clearance, or other unforeseen circumstances.

5. Incorrect Address Information

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges.

6. Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide an appropriate solution whenever possible.

7. Contact Information

If you have any questions regarding shipping or your order, please contact us:

Zaevixa Customer Support

Email: support@zaevixa.com

Response Time: 24–48 business hours

We appreciate your trust in Zaevixa and thank you for choosing us.